FAQ-Betsy-and-John

 

Hey you wonderful lovebirds! Thanks so much for considering us to photograph your wedding day. We are passionate about capturing love stories in a beautiful intimate way and are honored that you would consider us to capture such special moments for you. Below you will find answers to some of the most popular questions we get asked about wedding days. If you have any other questions at all, please send us an email.

Lots of love, 

Betsy & John

FREQUENTLY ASKED QUESTIONS

Can you hold our date?
As soon as you sign a contract and pay the non-refundable retainer fee, we are all yours! 

When do we need to book you?
We book on a first come, first served basis and depending on the season, we fill up quickly! We recommend signing a contract as soon as you are able to ensure that we are still available for your wedding date.

What is your payment schedule like?
We require a $1000 non-refundable deposit to reserve your date and the balance of your wedding is due within 30 days of your wedding. 

Do you work with a second shooter?
We are a husband and wife team, so we almost always work together. There may be emergency instances that we will shoot separately, like if one of us is sick (in which case we will shoot with an equally talented photographer).

Do you travel?
Of course! We love to travel and do so for many of our weddings. We are available for destination weddings world wide, but travel fees may apply.

How many images will we receive? 
We usually provide around 50-75 images for each hour of wedding day coverage and 75-100 images for an engagement session.

Can we order prints on our own or do we have to order them through you?
You will be able to download your images and make full size prints wherever you'd like. However, you can also order prints straight from your online gallery! When you order through our easy ordering system, you will get high quality prints from our professional print lab shipped straight to you. We cannot guarantee the quality of printed images if they do not come from our lab. 

How long will it take to receive our photos?
You will receive your high resolution images delivered through an online gallery within 6-8 weeks for weddings and 2-3 weeks for engagement photos.

What is your photographic style?
We have a fine art style. That means that we want to give you images that are not only joyous memories of your wedding day, but also photos that are truly pieces of art to hang in your home for years to come. Our photos have a soft focus, with a dream like, romantic quality.  We love to capture real, genuine emotions on a wedding day and to us, that is probably the most important part of our job. We want you to look back on your photos in 20 years and remember exactly how you felt on that beautiful day. For much of the day, we like to sit back and watch moments unfold naturally. We will give posing and direction during portraits in a way that looks natural and feels comfortable to everyone involved. As for editing, we like bright and colorful images that are a beautiful, natural representation of your day. When choosing your wedding photographer, make sure that you are in love with their style. As photographers, this is truly an art form to us. We have taken years to perfect our craft and develop a style that is our own. If you don't vibe with our style, we totally understand that and would be happy to connect you with someone you might fit your vision a little better! 

Do you deliver every image you shoot?
No. Sometimes we take 2-3 photos of the same pose, to ensure we don’t have any photos with closed eyes, funny facial expressions or unflattering gestures. We choose the images that we present to you very carefully, to ensure that you are getting the best and most beautiful photographs of your wedding day!

Do you edit all of our photographs?
Yes! We hand select and edit each and every photograph that you receive in our standard Betsy and John style that you see throughout our website. Some photos, like the bride & groom portraits will receive extra special care with light blemish retouching. We don't do any extensive editing (like removing or adding someone from a photo) in house, however we are happy to outsource those types of edits to professional editing services for an additional fee. 

Do we have to use the complimentary engagement session included in our package?
Of course not! However, there will be no discount given if the session is not used. We give engagement sessions completely free of charge to our couples because we think it is a great way for us to get to know each other before the wedding day. It's also a chance to get in front of the camera so that you feel completely comfortable with it on your big day! Plus, it's a fun set of images to have to mark this special time in your relationship before you say "I do". 

Will you help us choose outfits and a location for our engagement session?
Absolutely! Before your session we will send you our engagement session guide with photos and advice to make the most of your engagement photos.

Can we do our engagement session in a different city?
Of course! We love to travel and it's so fun to have your engagement photos with a different scenery than your wedding photos. However, travel fees may apply. Let us know what kind of locations your are interested in and we can send you some ideas and pricing! *Please note, that travel fees must be paid immediately upon booking. 

Can I bring my pet to my engagement shoot?
While we are happy to photograph you and your furry friends, these kind of photo sessions can get a little bit crazy. If this is something you would really like to do, we suggest taking 15 minutes of photos with your pets and then spending the rest of the time on couple portraits! We also suggest bringing someone along to take your pet after we are all done with that part of the session so they aren't a distraction for the remaining time.

What happens if you can’t make it to our wedding?
In the rare event that we are unable to make it to your wedding, we will refund your money and do our best to connect you with a photographer in your area who is available on your wedding day.

Do we need to feed you on the wedding day?
While we would really love it if you did feed us, we understand that it is not always possible. If you choose not to provide us with a meal, we take a 45 minute break to leave the venue and get food, while the guests are eating.  

Can we have the RAW images from our wedding?
No, unfortunately the RAW images are not available for viewing or purchasing. RAW images require special programs to open and edit. These files are are much like the ingredients to a cake, BEFORE it is baked and decorated. We are the master baker who finishes your images to perfection.

If we cancel our wedding, do we get our money back?
Unfortunately, no. The deposit/booking fee and all monies paid are non-refundable. Once you’ve signed a contract, we turn down all other inquiries for that date. If we are able to book your wedding date after you have canceled, we may be able to refund your paid amount, minus the non-refundable $1000 retainer fee. This will be done on a case by case basis.

Can we have our photos in black and white and color?
Most of your photos will be in color, however the photos from certain times of the day may be delivered in black and white. Portions of the day that are more dimly lit (like the reception), or messy (like a getting ready room), will contain more photos that are delivered in black and white. Creating these images in black and white will draw the viewers eyes away from the mess and bring out the romance and emotion in a photo. Having a light, bright and clean getting ready room is a great way to ensure more color photos in your gallery.  During the reception, there are often unflattering DJ lights or unappealing backgrounds, so creating photos in black and white can draw the viewers attention away from the crazy colors of a reception and focus it on the people! If you are having an indoor wedding or getting married in a darker church, please expect more photos to be delivered in black and white than color.

During what parts of the day do you use flash? We really love the look of natural sunlight, so we use flash as little as possible as long as there is sun in the sky! Once the sun begins to set, we break out our flashes so that we can light the evening events. 

What kind of equipment do you use?
We use all professional Canon cameras, lenses and flashes, with a mix of film spread throughout the day.

Do you have insurance?
Yes. Please let us know 60 days in advance if your venue requires proof of insurance.

What time should my wedding start?
Each wedding day is different, we would love for you to consult with us and your wedding planner to figure out the best time of day for your wedding ceremony to begin! We will say that the closer to sunset, the better the light gets. For an average 30 minutes ceremony, we recommend scheduling your ceremony 1.5 to 2 hours before sunset, that way after the ceremony, we will have enough time for formal photos during the gorgeous golden hour of sunset light.

How many hours of coverage do I need on my wedding day?
Each wedding is different, however in our opinion 8 hours is a great amount of coverage for a typical wedding day! However, there are many factors that go into deciding the right amount of coverage for you! Some things that may be cause to add additional coverage is larger bridal parties, longer religious ceremonies, travel between ceremony & reception venues, etc. If you can't decide the amount of coverage you would like to add, please consult with us and your wedding planner. 

What is the most important aspect of choosing your wedding vendors?
To us, trust is everything on a wedding day. Choosing wedding vendors that you love and trust is like giving a wedding gift to yourself. This gift means that you don't have to worry if your florist will set up the arbor in time and your won't have to question your photographers location choices. It means that you won't have to worry yourself with the little details on your big day and that you will be able to enjoy yourself and really enjoy the moment. We are overjoyed when couples choose us to photograph their wedding day, but it is an true honor when our brides and grooms put their complete trust in us.

 

Thanks for reading our frequently asked questions. We hope this was helpful! 

HAVE MORE QUESTIONS? SHOOT US AN EMAIL!

hello@betsyandjohn.com